TOOLS TO EXPLORE

CLARITY: https://clarity.microsoft.com/

Microsoft Clarity (clarity.ms) is a free, powerful user behavior analytics tool from Microsoft that provides session recordings, heatmaps (click, scroll, area), and AI-driven insights to help website owners understand how users interact with their sites, find pain points, and improve user experience (UX) and conversions, all without traffic limits. It’s a competitor to tools like Hotjar, offering deep dives into user journeys, including rage clicks, dead clicks, and general engagement patterns.
Key Features:
Session Recordings: Watch actual user sessions to see exactly what they do on your site.
Heatmaps: Visual representations showing where users click, how far they scroll, and what areas they focus on.
AI Insights: Machine learning identifies user struggles, like rage clicks or dead clicks, automatically.
Dashboard Analytics: Standard metrics on traffic, devices, location, and traffic sources.
Free & No Limits: It’s completely free, forever, with no traffic caps or forced upgrades.
Who Uses It?
Marketers: To boost conversion rates.
UX Designers: To improve navigation and identify usability issues.
E-commerce Sites: To reduce cart abandonment.
Bloggers & Businesses: Anyone wanting to understand their audience better.
How it Works:
You add a simple JavaScript tracking code to your website, and Clarity automatically starts collecting data and populating your dashboard with recordings and heatmaps within minutes, without slowing down your site.

NORMAN’S DOORVOX

Donald Norman outlined several principles of interaction design.
These principles emphasize creating human-friendly, intuitive experiences based on the following principles:

  1. Visibility: Elements should be clearly visible, enhancing user awareness and reducing confusion. [2]
  2. Feedback: Users should receive timely and clear feedback about their actions, helping them understand the system’s responses. [3]
  3. Affordance: Design elements should convey their functionality, indicating how users can interact with them. [4]
  4. Mapping: There should be a logical relationship between controls and their effects, facilitating a user’s understanding of the system’s behavior. [6]
  5. Constraints: Applying limitations or constraints guides users towards proper interactions, preventing errors and enhancing the overall experience. [5]
  6. Consistency: Maintain consistency in design elements and interactions throughout the system to reduce cognitive load and improve usability. [1]

🌐 Sources

  1. designproject.io – The 6 Principles of Interaction Design & How They Apply to…
  2. medium.com – Don Norman’s Principles of Interaction Design
  3. uxdesign.cc – Don Norman’s seven fundamental design principles
  4. educative.io – What are Norman’s design principles?
  5. principles.design – Don Normans Principles of Design
  6. enginess.io – The 6 Principles Of Design, a la Donald Norman
  7. csun.edu/science/courses/671/bibliography/preece.html

What is MAPPING?

“The principle of mapping, introduced by Don Norman, plays a vital role in creating intuitive and user-friendly experiences. Mapping refers to the relationship between controls and the results they produce. Mapping serves as a bridge that connects users’ mental models and the design elements they interact with. When users can easily understand and predict the outcomes of their actions, it leads to a sense of control and confidence. By aligning the controls and their corresponding functions, designers can establish a clear and intuitive mapping, ensuring a seamless user experience.”

https://www.educative.io/answers/what-is-mapping-in-normans-design-principles

What is Natural Mapping? And examples
Nakul Dhaka | Aug 7, 2017
linkedin.com/pulse/what-natural-mapping-examples-nakul-dhaka

Norman’s 7 principles
international.binus.ac.id/graphic-design/2022/02/02/7-principles-from-the-design-of-everyday-things/

Human-Computer Interaction — Principles, Evaluation and Universal Design Principle
https://bimalics.medium.com/human-computer-interaction-principles-evaluation-and-universal-design-principle-3687123b5b2a

Why UX should be Invisible?
fastcompany.com/91020817/why-good-ux-is-no-ux

UX News
ux-news.com

Apple Design Resources
https://developer.apple.com/design/resources/

Who can use: accessibility issues
https://www.whocanuse.com/

Googling is for old people – new challenges:
https://webdesignerdepot.com/googling-is-for-old-people-what-this-means-for-web-designers/

90% of designers are unhirable
uxdesign.cc/90-of-designers-are-unhirable-3a8238e3cca2

Graphic design among most at-risk jobs from AI – report
The World Economic Forum survey predicts graphic design jobs will fall, but UX and UI will grow rapidly.
https://www.designweek.co.uk/graphic-design-among-most-at-risk-jobs-from-ai-report/

UX needs more punk: disrupting the status quo in design.
Polished interfaces and seamless experiences dominate the design landscape. UX design has, in many ways, become too safe. We prize consistency, accessibility, and user-friendliness — values that are crucial to creating good products. But is “good” enough? Have we, in the quest for perfection, lost the soul of UX? Don’t we need more punk?
https://uxdesign.cc/ux-needs-more-punk-2f839507f844

PRINCIPLES OF HUMAN CENTERED DESIGN

Seven stages of Action